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All items for dispatch are carefully packaged to ensure safe arrival. Whether it be for same-state or international deliveries, you can rest assured that your order will have been given sufficient padding and protection from any bumps or knocks you could reasonably expect in transit.
Vinyl LP’s are sent in strong, Australian made corrugated cardboard LP mailers with stiffening sheets and either bubble or foam wrap. We offer the same mailers in various quantities through our online store, click here to check them out.
During checkout, the relevant postage options and their costs are presented for you to choose from. Goodwax tries to make available the option for postage insurance covering loss or damage in transit. Please note that this is optional. We will not be able to offer a refund in case of loss or damage in transit if this option has not been selected. Please see our return policy page here for more information.
For delivery of larger items such as electronics (including turntables, tape decks, amps, speakers etc) we often use different freight companies so options are advised via email prior to purchase.